Privacy Policy

Effective Date: [October, 2025]

Last Updated: [October, 2025]

At Balayan & Co., we value your trust and are committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or communicate with us.

Balayan & Co — a luxury design atelier crafting bespoke bottles, boxes, and timeless creations that unite craftsmanship, heritage, and art.

1. Information We Collect

We may collect the following information when you interact with our website:

Personal information you voluntarily provide (such as your name, email address, phone number, or message submitted through contact forms).
Non-personal information (such as browser type, operating system, IP address, and website usage data) is automatically collected through cookies or analytics tools.

2. How We Use Your Information

Your information is used to:

Respond to your inquiries or custom project requests.
Improve our website experience and services.
Send relevant updates, offers, or announcements (only if you opt in).
Comply with legal obligations.

We will never sell, rent, or share your personal information with third parties for commercial purposes.

3. Cookies and Analytics

Our website may use cookies and analytics tools (such as Wix Analytics or Google Analytics) to understand visitor behavior and improve performance.
You can control or disable cookies through your browser settings at any time.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse.
All data transmitted through our website is encrypted via SSL (Secure Socket Layer) technology.

5. Your Rights

You have the right to:

Request access to or deletion of your personal data.
Withdraw consent to receive communications from us.
Contact us directly to exercise any of these rights.

To make such a request, please contact us at:
📩 Email: [info@balayan.co]
📞 Phone / WhatsApp: [+86 13533007755]

6. Third-Party Links

Our website may include links to other sites.
We are not responsible for the privacy practices of external websites and encourage you to review their policies when visiting them.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.
The updated version will be posted on this page with the revised date.